Choosing and Losing Childcare Part 2

Last week I wrote about the effort we put into choosing the right childcare for the Little Chap and mentioned that we were recently a bit gutted that it wasn’t really working out for us.

So where did it all go wrong?

Well, key workers came and went, the manager left, other parents voiced their own concerns but we could see the Little Chap was happy enough so weren’t overly concerned. JigsawsThen we had to notify the staff that another of their charges had bitten our son (full set of teeth) – note they didn’t notify us because they hadn’t noticed…! They said they’d monitor it and there was no more biting but more recently, now the Little Chap can say more, he’s voiced complaint that this child has kicked/pushed/snatched from him.

When I asked, it appeared the pre-school teacher’s solution was tell the picked on toddler to say “so sad”. Yes, you read that right – not “No” or “Stop” or even “Please don’t” – all simple and effective phrases even novice speakers can get their tongues around! I get that my suggestions are negative commands but they weren’t even suggesting “leave me alone”, “go away” or “get off me” all good, positive, assertive suggestions to bullies that they might like to focus their energy on something more constructive. Can you imagine how much fun the school bully boy will have when our Little Chap says “so sad” to try and stop any rough stuff? Oh my…!

The pre-school room he moved up to in January should, I think, have embodied relative calm, as they spend more time teaching the now three and four year old children good behaviour as well as giving them a taste of more structured learning (phonics, counting) in preparation for Reception and Year 1. Instead, the teachers were more relaxed, overly friendly with the children and the room was a tip – nothing was labelled and loads of toys were broken, books were torn and displays were falling off walls. The two year olds were doing better!

This was no longer an atmosphere I felt comfortable leaving our son in 25hrs a week, much less paying more per hour for than we will be in September when he starts at a local prep school nursery. Then to cap it all off, the nursery staff dropped his nap without discussing it with us. This, just the week after his previous key worker told me it would be fine for him to continue having a 45-minute cat nap after lunch if we wished.

Finally, I arrived one evening to be told they’d had to have serious words with him about not listening because, unsupervised, our Little Chap had left the classroom as a parent opened the door to collect their child at lunchtime. He was retrieved safely (the next door a parent might open for him being the front door to the main road – access to which is further prevented by a latched gate, which is almost always left open…). This made me seriously question that the staff ratio was appropriate for the 16+ children in his room that day. My concern was that in a room full of 16 kids and two staff, with no toilet facilities within it, how do they manage to maintain ratios when one child needs to be taken to the toilet in the room across the corridor? Do they take all eight kids following like ducklings or are the ratios screwed..?

So we booked an appointment with the Manager and went to Ofsted to gen up on ratios so we wouldn’t be bamboozled. Imagine our horror when we found no less than four complaints investigated and reported by Ofsted in the last year. Antibacterial spray left in the kids’ reach, small toys on the floor for babies to choke on, not having a fire evacuation route for baby room on first floor and not properly keeping CRB registration docs for all staff. That kind of sealed the deal as looking around there were plenty of good nurseries, similarly accredited but without anyone feeling the need to complain!

At the end of the day we took the brave and difficult decision to think of our son’s long term gain from short term pain. Never an easy thing to do when that innocent little face is looking up at you adoringly and asking “When will I see my friend M from nursery again Mummy…?” Once our gut feelings had switched from doubtful to downright horrified we knew we had to act fast to minimise any trauma of settling into a new setting.

One month in and I’m pleased to say that we’re both very happy with the new nursery we have chosen. The Little Chap has brought home cakes, three times as much artwork and new songs to learn for their “graduation” ceremony. He talks about stories he’s been read and the learning room he’s visited, the friends he’s making and the running around and playing he’s getting up to. He’s got much more assertive at sending me off to work when we get there too – just day four and he was running off with his NBF with a cheery wave and a “Have a nice day Mummy“. I could not be more thrilled for him or proud of him.

My top tip for choosing and keeping a nursery? Trust your gut and if it stops feeling right, find somewhere that does as fast as you can. If nothing else, you’ll be able to sleep at night.

Have you had worries or concerns about your childcare? What did/are you planning to do about them?

© Mayfair Mum, 2012

5 thoughts on “Choosing and Losing Childcare Part 2

  1. OMG, my blood boils! Is it just me, or is that utter negligence? I also hate this very meek approach to bullies too, unfortunately we ourselves had such a situation. It would seem that with current political correctness and ‘targets’ to achieve, it is easier to punish the bullied child (or make them subservient) than tackle the bully (of course who needs a bully on their records – would this be a black mark against the establishment?) I too pulled my eldest son from a private extortionately priced nursery and put him instead in one that was more ‘play’ focussed. That equalled a much happier, well balanced and confident child. Best of luck and all I can say is use your gut instincts with your own child to do what is right. In doing so, you will never go wrong.

  2. Thanks for reading and commenting. So sorry to hear you had a rough time with childcare too – I have to agree that there is a certain shying away from the idea of consequences generally from what I can see. One of the things I love about the new nursery is that the staff aren’t afraid to tell the kids (any of them!) when they’re behaviour is out of line. They don’t shout or use charts to measure behaviour, just take the child to one side and ask them why what they did was wrong and explain it to them if they don’t know.

    I’ve noticed that since joining, the Little Chap doesn’t seem to argue back as much, as if he now knows its normal for all adults to pick him up on his behaviour, not just something we do at home! Don’t get me wrong, he’s not given up on it altogether – that would worry me more! Ha Ha.

    New nursery has a “free play” policy so the kids can be in or out doing what takes their fancy when they’re not being involved in group activities. Was a little worried as had heard negative feedback on this but I think it helps if the free play is overseen with plenty of attention, which so far, it seems to have been.

  3. Sorting out childcare and getting it right is the hardest part of being a working parent for me – during the time our childcare wasn’t working out it pushed everything out of shape. Now we are back in a place where it works life is so much better

    I’ve learnt to listen to my instincts and go with what I feel is right – you do know when things aren’t right and need to trust yourself

    Well done for being brave enough to take the plunge to change and I hope you all settle down into a peaceful, settled routine

    • Thanks – you’re so right. I can’t get over much our Little Chap’s behaviour has improved since we moved to the new setting – its like some other little horror left us and we’ve got our boy back! This last week has been really tough on him and he’s dealt with it all with an amazing maturity. Whatever they’re doing differently, they are doing it well! It just makes all the juggling that much easier doesn’t it?

  4. Pingback: Moving On…A Pre-School Graduation | Mayfair Mum

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